At techbuy.lk , we are committed to ensuring your satisfaction with every purchase.

Returns

We offer a 30-day return policy on most items purchased from techbuy.lk.

Eligibility for Returns

To be eligible for a return:

• The return request must be made within 30 days of delivery.
• You must provide proof of purchase (e.g., receipt, order confirmation, or bank statement).
• The item must be in its original, unused, and saleable condition, with all original packaging, tags, and manuals intact.
• The item must not be listed in the Return Exceptions below.

Return Exceptions

The following items cannot be returned:

• Custom-made or specially ordered products
• Products missing a serial number or UPC
• Items marked as “Final Sale” or “Clearance”
• Items that have been used or are not in their original condition

Return Shipping for Change of Mind

For returns due to change of mind, customers are responsible for the cost of return shipping. We recommend using a trackable shipping method, as techbuy.lk is not responsible for lost or damaged return shipments.

How to Return an Item

Contact Us

• Reach out to our Customer Service team via the Contact Us page to initiate a return.
• Provide your order number and the reason for the return.

Ship the Item

• Once the return is approved, send the item(s) back to the address provided by techbuy.lk.
• Share the tracking information with us to ensure your return is processed correctly.

Data and Personal Items

Before returning any item, you are responsible for:

• Removing all personal data from the product
• Removing any personal items from the product and its packaging.